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Autoclave Repair / PM Complete the form for your autoclave repair or PM service today! Please include autoclave make and model along with any error codes. .  Duraline Systems is located in the New York metro area and currently serve thousands of medical and dental offices. We also offer repair / validation services nationwide. Free emergency loaners available upon request. Read about's Duraline's repair service on our Customer Review page. |
HOW IT WORKS:
- You contact us, providing the make/model of the equipment needing repair, and the problem you are experiencing.
- If you are within 100 miles of our repair facility, a technician will either repair or swap out your broken unit for a loaner unit (for you to use while your unit is being repaired), and have your unit repaired at our top-rated repair facility.
- Once in our facility, the unit is disassembled and thoroughly cleaned. It then is diagnosed, and you are provided with a detailed estimate with the labor and parts required to repair the unit.
- You will then be contacted to discuss the estimate, and upon your approval the repair work will begin.
- If you decide that the repair work required is not something you wish to do, we will invoice you $175.00 for the diagnosis and arrange for the return of your autoclave.
- Once the repairs are complete, we will contact you to arrange return shipping and finalize the invoicing procedure.
- We carry an extensive inventory of repair parts on site to minimize delays. However, some parts which are not common are ordered directly from the manufacturer and may take a day or two to arrive.
- Our technician will also try and determine the cause of any problems and pass that information along to you in order to prevent similar problems in the future.
- Before leaving our facility, your unit will be thoroughly cleaned and tested multiple times to insure reliable functionality.
SHIPPING YOUR STERILIZER:
How it Works
Schedule Service
Once the above form is submitted, our Service Department will receive your request and contact you to make an appointment. Depending on the issue, Duraline will provide a complimentary loaner unit through our shipping or delivery services.
Send Technician
On the requested day, Duraline will send a certified technician to look at your sterilizer. Our technicians have essential parts to perform most repairs on-site, ensuring prompt and efficient service. If they are unable to perform the repair on-site, we will provide a loaner and have your sterilizer reevaluated at our facility.
Shop Repair Estimate
Sterilizers brought back to Duraline's shop will undergo an evaluation. You will then receive a detailed estimate for the repairs. If the repair is not desired, we offer a trade-in program that enables you to upgrade to one of our new/ refurbished sterilizers.
Repaired Sterilizer
Once repairs are complete, we will contact you to coordinate the return. For onsite repairs, your unit will be thoroughly cleaned and tested to ensure optimal performance. Our services include a 20 point inspection, integrator strip test, inspections sticker, and service report documentation.
What People Say About Us
Excellent service. Great people. High quality products guaranteed! Only company I will ever do business with in regards to sterilization. Highly recommend!
By The Creative Edge
"As always Duraline and specifically our tech are top rate. For many years we have the same Duraline Tech service our Autoclave and he is courteous and knowledgeable. Highly recommend this company!"
By Jacob Simhaee
Contact Us
At Duraline, we are dedicated to providing our customers with the best possible products and services, backed by exceptional customer support. If you have any questions, comments, or concerns about our products or services, we encourage you to get in touch with our friendly and knowledgeable customer support team.
