Autoclave Repair / PM
Complete the form for your autoclave repair or PM service today!
Please include autoclave make and model along with any error codes.
Duraline Systems is located in the New York metro area and currently serve thousands of medical and dental offices.
We also offer repair / validation services nationwide.
Free emergency loaners available upon request.
Read about's Duraline's repair service on our Customer Review page.
Repair Request Form
You call Duraline 877.561.0500
We drop off a loaner unit & pick up the broken unit
We call with on estimate
We repair the unit
We return the repaired unit
From new and refurbished sterilizers to water distillers and ultrasonic cleaners, we will provide you with the maintenance and repair services necessary to keep your equipment in top operating condition. We often see autoclaves and ultrasonic cleaners that have serious electrical hazards even though they appear to be working fine. Even more commonly, we see autoclaves that do not meet the sterilization parameters due to loss of calibration, defective steam traps and bellows valves. Our repair / validation service includes an electrical safety check, 20 point inspection, spore test, service report documentation, inspections sticker and validation certificate. You can have peace of mind, knowing your unit is operating properly and maintaining the highest standards for service.
Duraline BioSystems is located in the New York metro area and currently serve thousands of medical and dental offices! We also offer repair / validation services nationwide.
How It Work:
From new and refurbished sterilizers to water distillers and ultrasonic cleaners, we will provide you with the maintenance and repair services necessary to keep your equipment in top operating condition. We often see autoclaves and ultrasonic cleaners that have serious electrical hazards even though they appear to be working fine. Even more commonly, we see autoclaves that do not meet the sterilization parameters due to loss of calibration, defective steam traps and bellows valves. Our repair / validation service includes an electrical safety check, 20 point inspection, spore test, service report documentation, inspections sticker and validation certificate. You can have peace of mind, knowing your unit is operating properly and maintaining the highest standards for service.
Duraline BioSystems is located in the New York metro area and currently serve thousands of medical and dental offices! We also offer repair / validation services nationwide.
Shipping Your Sterilizer:
Shipping might not be as expensive as you think! This option may actually be cheaper than to have a repair company charge for “Travel Time” to your facility! For example, a mid-sized table-top autoclave that ships from Chicago to our facility in Mahwah, NJ is about $95.00 each way. If you are located in the Lower Hudson Valley area, you can drop off your machine in the morning and get a repair estimate within hours. If you do not have a box to ship your unit in, we can provide one for your unit for a deposit of $150.
It should also be emphasized that autoclaves are easily damaged if they are not packaged correctly. On many occasions we have received machines with broken handles, doors or serious dents due to careless packaging. We will provide you with our recommended packaging guidelines, but any damage that occurs during shipping will need to be handled through your carrier. At no time will Duraline Biosystems assume responsibility for damage that takes place during shipping.
How it Works
Schedule Service
Once the above form is submitted, our Service Department will receive your request and contact you to make an appointment. Depending on the issue, Duraline will provide a complimentary loaner unit through our shipping or delivery services.
Send Technician
On the requested day, Duraline will send a certified technician to look at your sterilizer. Our technicians have essential parts to perform most repairs on-site, ensuring prompt and efficient service. If they are unable to perform the repair on-site, we will provide a loaner and have your sterilizer reevaluated at our facility.
Shop Repair Estimate
Sterilizers brought back to Duraline's shop will undergo an evaluation. You will then receive a detailed estimate for the repairs. If the repair is not desired, we offer a trade-in program that enables you to upgrade to one of our new/ refurbished sterilizers.
Repaired Sterilizer
Once repairs are complete, we will contact you to coordinate the return. For onsite repairs, your unit will be thoroughly cleaned and tested to ensure optimal performance. Our services include a 20 point inspection, integrator strip test, inspections sticker, and service report documentation.
What People Say About Us
James Walker
Reliable service and quick support—Duraline keeps our operations running smoothly.
Emily Carter
High-quality equipment that performs like new. Great experience from start to finish.
Michael Brown
Their expert guidance helped us choose the perfect setup for our clinic.
Carlos García
Fast response when we needed it most—saved us from major downtime.
Olivia Johnson
Consistent, dependable service we’ve trusted for years.
James Walker
Customer support is outstanding—helpful, responsive, and easy to work with.