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Return Policy Returns & Exchange Policy Duraline Systems retains the exclusive and sole right as to whether an item may be returned. In order to obtain a refund or exchange, prior approval must be given by Duraline Systems. Please email [email protected] for the Return Authorization Form or call 1-877-561-0500 (7AM-5PM, EST, Monday through Friday). Returns are only accepted within 30 days of invoice date and are subject to a 20% restocking fee. Refunds are for the cost of product only; shipping and handling charges are not refundable. Duraline’s products are backed by a 30 Day Satisfaction Guarantee. If for any reason you are not satisfied with your purchase, Duraline will give you full credit in exchange for a different product. Buyer is responsible for additional shipping charges incurred.
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