Q What does the pre-filter do?
A. The pre-filter removes chlorine and particulate matter from the source water, protecting the hyperfiltration element from damage and fouling.
Q How often should the pre-filter be replaced?
A. The pre-filter should be replaced at least once per year. In areas with high sediment or debris, more frequent changes may be necessary.
Q What is the function of the hyperfiltration element?
A The hyperfiltration element removes the majority of total dissolved solids (TDS) from the water while leaving a small amount to prevent corrosion in dental equipment.
Q How long does the hyperfiltration element last?
A The hyperfiltration element typically lasts 3-5 years, depending on the volume of usage, water quality, and pressure conditions.
Q What do the deionization filters do?
A The deionization filters further purify the water by removing the remaining TDS, producing distilled quality water suitable for autoclaves and sensitive dental equipment.
Q When should the deionization filters be replaced?
A The deionization filters should be replaced every 4 months to 3 years, depending on usage and water quality. Replacement is needed when the system-mounted TDS meter shows ≥ 4 parts per million (ppm) of TDS.
Q What is the role of the polishing filter?
A The polishing filter enhances the final water quality by providing additional filtration.
Q How often should the polishing filter be replaced?
A The polishing filter should be replaced annually.
Q How can I monitor the quality of the water produced by the system?
A Water quality should be checked monthly using the provided TDS meters. Ensure water is running through the system when taking measurements for accurate results.
Q Why is it important to use manufacturer-specified filters?
A Using manufacturer-specified filters ensures optimal performance of the system and maintains the ability to provide customer service and warranty support.
Q What should I do if the TDS meter shows high readings?
A If the system-mounted TDS meter shows readings equal to or greater than 4 ppm for the deionization filters, or exceeds 10% of the TDS of the municipal water supply for the hyperfiltration element, it is time to replace the respective filters.
